Support is available to customers, so we ask you to verify a purchase once before opening your first ticket.
If you bought on Envato (ThemeForest / CodeCanyon):
1. Go to your Envato Downloads page. 2. Open the "License certificate & purchase code (text)" for the theme. 3. Copy the purchase code and paste it into the verification form. Tip: you can also click "Continue with Envato" on the login page to link your account and import purchases automatically.
If you bought on ecomnius.com:
1. Find the license key in your purchase confirmation email. 2. Choose "ecomnius.com" as the source and paste the key.
Once verified, you can open tickets any time — you won't be asked again.